nghenvironmental

Client Project Feedback Form

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1.Please enter the project number (you will find this on the email inviting you to this form) - required *
2.Please identify the project (e.g. client, location, report type) - this question is optional
3.Did the co-ordination of personnel and execution of the project meet your needs? No Unsure Yes Absolutely Not Applicable
4.Quality: Were you satisfied with the quality of our service? No Unsure Yes Absolutely Not Applicable
5.Were you satisfied with the quality of the report/deliverable that we provided to you? No Unsure Yes Absolutely Not Applicable
6.Is our Certified Quality Assurance System important to you? No Unsure Yes Absolutely Not Applicable
7.Safety: Was our approach to safety on the project satisfactory? No Unsure Yes Absolutely Not Applicable
8.Communication: Did we keep you informed about our progress during the project? No Unsure Yes Absolutely Not Applicable
9.Is the fact that we use Certified Environmental Practitioners (CEnvP) important to you?

What is the CEnvP Scheme? Click here to find out more.

No Unsure Yes Absolutely Not Applicable
10.Recommendation: Would you use our services again? No Unsure Yes Absolutely Not Applicable
11.Do you have any general comments about our overall performance?
12.How did you hear about nghenvironmental? Have worked previously with nghenvironmental
Word of mouth/referred by someone
Saw or heard about ngh in associaton with another project
Heard about ngh in the media
Capability statement or brochure from ngh
Someone from ngh got in touch with me directly
Internet search
Yellow pages/phone directory
Advertisement
Other
13.Can you tell us more about how you heard about us?

E.g. who contacted you or referred you to us, where was the ad, what project did you hear about us in relation to?

14.This form may be provided by nghenvironmental with project and client details to other clients for use as a reference.

If you do not wish this document to be used as a reference, please tick here:

I do not want my survey response to be used as a reference.